Dear Square-Enix …

September 1, 2010

In the immortal words of some random rapper of the 80’s, “Fix yourself before you wreck yourself!”

Square-Enix has once again proven that they can not launch Final Fantasy XIV properly and with finesse.  As 7:00pm PST came around, the SE servers were bombarded with applications to the Open Beta.  At one point they were taken down for maintenance.  This was not unexpected.  Any player or former player of Final Fantasy XI can tell you that Square-Enix does not know how to manage their servers for congestion.  Every major content patch causes hours and sometimes days of congestion that makes it difficult to play the game.

Tonight’s misstep is multiplied by the simple fact that they have created a launcher and authentication program for Final Fantasy XIV that is htmlbased.  Meaning when the server is congested, you simply do not even get a log-in page for the game itself.  You get a 404 page or a Maintenance page.  Leading players that somehow managed to get their Beta keys (the lucky few), no way of actually logging into the game itself.

By not compartmentalizing and using redundant hardware, they have proven that the game itself is very vulnerable to congestion and god forbid outside attack.  If something as simple as an authentication server is used across multiple platforms that if one aspect of it goes down the entire backbone of your game does… there are problems.

One comment

  1. Nice site, just stumbled across it. Think the lyrics are “check yo self before you wreck yo self.” Had to google it myself, I just remembered that it was something rhyming. Aaaand after watching the vid I’ll now have the song stuck in my head all day. http://www.youtube.com/watch?v=DKJsSPATDLY

    Anyhow, keep up the good work here~

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